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About Petland

Great Reputation

Petland Independence, Missouri is located in the Independence Mall and has been open for over 5 years. The store features the highest quality and large selection of pure bred puppies and small animals along with an inventory of the best quality pet foods and products to care for those pets.

At Petland, we care about the pets in our store, the customers we serve, and the community we are a part of. Petland is not your average pet store!

  • Our staff receives intensive training.
  • We have the best husbandry program in the market, healthier pets.
  • We have the most comprehensive guarantees in the market.

Professional Staff

We are proud of our Pet Counselors, they receive periodic training, and they love what they do. It is this aspect as well as product quality, selection and a real love of animals that gives Petland it’s reputation.

A major focus of our Pet Counselors is to educate people about pets. This information assists customers in making informed choices that improves the quality of the their lives and the lives of their pets.

We’re Happy To Help

Every year thousands of unplanned and unwanted puppies and kittens are born. We recommend having your pet spayed or neutered. Ask for our free brochure on this important subject.

If you would prefer to take in a pet from the local shelter, we will be happy to help you. We offer adoptions of Rescue Cats and Kittens in our store.

Buying a Puppy

Buying a puppy can be one of the most joyful experiences of your life. That’s why we’re here.

Petland puppies must meet standards before they can become Petland puppies.

Our Program:

A Petland puppy is provided with significant veterinarian care and vaccinations before it is placed in your home.

  • We use high quality food.
  • We weigh them daily and take their temperatures often.
  • We groom each puppy daily; including bathing, nail trimming and brushing.
  • Socialization with adults and children including lots of play.
  • Daily Exercise.

Our Priorities:

#1 We Love Our Pets
Our number one priority at Petland is the care and love that the pets in our store receive while they are with us waiting to meet their life-long family. We start that process by selecting only the highest quality, healthy pets for our stores. We provide an immaculately clean, safe environment for our pets under the direction of animal care experts and licensed veterinarians. We provide extensive training to our staff of Animal Care Technicians to ensure that our pets receive all the love and care possible.

#2 We Love Our Customers
A close second, our number 2 priority is the care of our customers. We know our customers want to shop in a clean, comfortable store with beautiful, healthy pets and professional, knowledgeable, neatly groomed pet counselors that strive to make every customer’s visit to Petland an extraordinarily wonderful experience. We only hire the best at Petland; once you become a Petland Team Member we are dedicated to ensuring your success through extensive training. We recognize our successful Team Members for their ability to provide an excellent level of customer service and pet care.

#3 We Love Our Community
Our third priority is to be an asset to the communities we so proudly operate in and the pet community as a whole. Petland’s numerous programs such as Free or Supplemented Spay and Neuter Programs, Pet Safety and many other valuable efforts are all about giving back to the communities.

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