Our Company

Our Company

Petland Independence is located in the Independence Mall and has been open for over 5 years. The store features the highest quality and large selection of pure bred puppies and small animals along with an inventory of the best quality pet foods and products to care for those pets.

At Petland, we care about the pets in our store, the customers we serve, and the community we are a part of. Petland is not your average pet store!

Our Mission

“Our pet counselors are dedicated to matching the right pet with the right customer and meeting the needs of both. To our custoemrs who have already have pets, we are dedicated to enhancing their knowledge and enjoyment of the human animal bond.”

Our Priorities

#1 We Love Our Pets
Our number one priority at Petland is the care and love that the pets in our store receive while they are with us waiting to meet their life-long family. We start that process by selecting only the highest quality, healthy pets for our stores. We provide an immaculately clean, safe environment for our pets under the direction of animal care experts and licensed veterinarians. We provide extensive training to our staff of Animal Care Technicians to ensure that our pets receive all the love and care possible.

#2 We Love Our Customers
A close second, our number 2 priority is the care of our customers. We know our customers want to shop in a clean, comfortable store with beautiful, healthy pets and professional, knowledgeable, neatly groomed pet counselors that strive to make every customer’s visit to Petland an extraordinarily wonderful experience. We only hire the best at Petland; once you become a Petland Team Member we are dedicated to ensuring your success through extensive training. We recognize our successful Team Members for their ability to provide an excellent level of customer service and pet care.

#3 We Love Our Community
Our third priority is to be an asset to the communities we so proudly operate in and the pet community as a whole. Petland’s numerous programs such as Pets For A Lifetime, Free or Supplemented Spay and Neuter Programs, Pet Safety and many other valuable efforts are all about giving back to the communities.